Frequently Asked Questions
I have applied for and thought that I received the Senior Freeze exemption; how could my tax bill go up?
There are several factors that could make your tax bill increase: an increase in the property equalized assessed value, an increase in tax rates, which come from the individual taxing districts, and new referendums approved by voters.
My tax bill seems too high. Is it too late to appeal?
Basically yes, appeals should be filed within 30 days from the date of Assessment Roll Publication. The only exception would be incorrect data that the assessment was calculated on (example would be incorrect square footage).
My mortgage company pays my taxes. Why did I get a bill?
Many mortgage companies pay electronically, and do not require a bill. We suggest that you contact your mortgage company to confirm this. A bill is mailed to you for your records.
I did not live here last year. Why did I receive tax bill for last year?
The tax remains with the property regardless of ownership. To determine your liability for paying the tax, check your closing statement to see if the seller gave you credit, or contact your attorney.
I did not pay my taxes last year. Where can I find out how much I owe?
Call the Williamson County Clerk at 618-998-2110 and ask for an Estimate of Redemption. Make sure you have your parcel number.
I own multiple parcels in Williamson County. Can I pay with one check?
Yes you can. Please make sure that your math is correct. List the parcel numbers of the properties you are paying on your check. Include the correct coupon(s) for each payment you are making.
What are the hours for the Treasurer’s office?
Monday – Friday 8:00am – 4:00pm.
If I pay by mail, how can I get a receipt?
Your canceled check is your receipt. If you should need an official document, please enclose a short note requesting a receipt or call us at 618-998-2142. ext. 5665. Please allow 1 week for a receipt to be issued.
How do I pay my tax bill?
You can pay by mail, in person and at most Williamson County banks. Also, online. There is also a night drop off box.
Can I use my credit card for payment?
Online, you can use Visa, Mastercard, American Express and Discover credit cards and Paypal. You can also pay by phone: (618) 342-8470. Please be aware that a convenience fee will be charged by your credit card company.
If I pay by mail do you honor postmark?
Yes, only before or on the due date, and it must be an official U.S. postmark
What if, for some reason, I have to pay my taxes late?
You will be assessed a penalty at 1 ½% per month. when delinquent notices are mailed, a $10 fee PER PARCEL will be added in addition to the 1 1/2% per month late fee.
What if, for some reason, I am altogether unable to pay my taxes? Will I lose my property?
According to Illinois State Statute, the County Treasurer must hold an annual tax sale to sell unpaid property taxes. Please remember that the county is not selling the property at the sale, but rather, the unpaid taxes. The homeowner has at least two years to pay the redemption. It should be noted that the longer the homeowner waits to redeem these taxes, the more the interest could be.
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